VegasPlus Privacy Policy
At Vegas Plus, we are committed to protecting your personal information and ensuring your privacy is respected at all times. This Privacy Policy explains how we collect, use, store, and share your personal data when you access and use our services at vegasplus.vip. By registering an account or using the VegasPlus casino platform, you acknowledge that you have read and understood this policy. We encourage you to review this document carefully and contact us if you have any questions regarding our data practices.
1. Who We Are
We operate under the name Vegas Plus, owned and managed by Eirian N.V., a company duly licensed by the Curaçao Gaming Authority under license number OGL/2024/116/0136. Our VegasPlus casino platform has been serving players since 2019, offering a secure and regulated online gaming environment. If you need to reach us regarding any privacy matter, please contact our support team at support@vegasplus.vip.
2. Information We Collect
When you interact with our VegasPlus casino services, we may collect several categories of personal data. We gather this information to fulfil our legal obligations, process your transactions, and deliver a personalised gaming experience.
2.1 Registration and Account Data
- Full name, date of birth, and nationality
- Email address, phone number, and residential address
- Username, password, and account preferences
- Identity verification documents such as government-issued photo ID and proof of address
2.2 Financial and Transaction Data
- Deposit and withdrawal history, including payment method details
- Card information (front and back, with middle 8 digits and CVV masked for security)
- Cryptocurrency wallet addresses used for transactions on our Vegas Plus platform
- Bonus and promotional activity linked to your account
2.3 Technical and Usage Data
- IP address, browser type, and device identifiers
- Pages visited, games played, and session duration on our vegasplus casino online platform
- Cookies and tracking technologies (see our Cookie section below)
- Login timestamps and activity logs
3. How We Use Your Information
At VegasPlus, we process your personal data for the following legitimate purposes:
- To create and manage your account, including your VegasPlus login credentials
- To process deposits and withdrawals in compliance with our financial procedures
- To verify your identity and age as required by our licensing obligations
- To detect and prevent fraud, money laundering, and other illegal activities
- To deliver bonuses, promotions, and VIP Club rewards relevant to your account tier
- To provide customer support via live chat and email in a timely and efficient manner
- To send you service-related communications such as account updates and security alerts
- To comply with applicable laws, regulatory requirements, and reporting obligations
- To improve and personalise your experience on our Vegas Plus casino online platform
4. Cookies and Tracking Technologies
Our VegasPlus casino website uses cookies and similar tracking technologies to enhance your browsing experience, analyse usage patterns, and provide relevant content. Cookies are small text files stored on your device when you visit our site. We use the following types:
- Essential Cookies: Required for the basic functionality of our platform, including secure login and navigation
- Performance Cookies: Help us understand how players use our Vegas Plus services so we can improve them
- Functional Cookies: Remember your language preferences and personalisation settings
- Marketing Cookies: Used to deliver relevant promotions and measure the effectiveness of our campaigns
You may manage cookie preferences through your browser settings. Please note that disabling essential cookies may affect the functionality of our platform.
5. Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share your information in specific circumstances necessary for the operation of our VegasPlus casino services:
- Payment processors and financial partners to facilitate secure transactions
- Identity verification providers to fulfil our KYC obligations under our Curaçao licence
- Game software providers such as NetEnt, Lucky Streak, Triple Cherry, and Fire Kirin, as required for game delivery
- Regulatory and law enforcement authorities when required by applicable law
- Fraud prevention and security services to protect you and our platform
All third parties we engage are required to handle your data in a manner consistent with this Privacy Policy and applicable data protection legislation.
6. Data Retention
We retain your personal data for as long as your account remains active and as required by our regulatory obligations. At Vegas Plus, inactive accounts are closed and the remaining balance forfeited after 180 days of inactivity. Following account closure, we may retain certain data for a period required by anti-money laundering regulations and other applicable legal obligations. When data is no longer needed, we ensure it is securely deleted or anonymised.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data held by our VegasPlus casino:
- Right of Access: You may request a copy of the personal data we hold about you
- Right to Rectification: You may ask us to correct inaccurate or incomplete information
- Right to Erasure: You may request deletion of your data where no legal obligation requires us to retain it
- Right to Restriction: You may ask us to limit how we process your data in certain circumstances
- Right to Object: You may object to our processing your data for direct marketing purposes
- Right to Data Portability: You may request that we transfer your data to another controller in a structured format
To exercise any of these rights, please contact us at support@vegasplus.vip. We will respond to all verified requests within a reasonable timeframe.
8. Data Security
We take the security of your personal data seriously. Our VegasPlus platform implements appropriate technical and organisational measures to protect your information against unauthorised access, loss, or disclosure. These include SSL encryption, secure server infrastructure, and strict internal access controls. Our team undergoes regular training to uphold our data protection standards. While we do our best to protect your data, no transmission over the internet can be guaranteed as entirely secure, and you use our services at your own risk in this regard.
9. Restricted Jurisdictions
Our Vegas Plus casino online services are not available to residents of certain jurisdictions, including but not limited to the United States, the United Kingdom, Australia, France, and other restricted territories listed in our Terms and Conditions. We do not knowingly collect personal data from individuals located in these restricted regions. If we discover that data has been collected from a restricted jurisdiction, we will take appropriate steps to delete it promptly.
10. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. When we make material changes, we will notify you by posting the revised policy on our VegasPlus casino website. Your continued use of our services following such changes constitutes your acceptance of the updated policy. We encourage you to check this page periodically to stay informed about how we protect your information.
11. Contact Us
If you have any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. Our VegasPlus support team is available 24/7 via live chat on our website, or you can write to us at support@vegasplus.vip. We are dedicated to resolving all privacy-related enquiries promptly and transparently.
Content updated: July 24, 2026